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Lexington , KY 40509

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Lexington , KY 40509

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COVID-19 Update: We're Open. Contact-Free Leasing Available Online or Over the Phone

Reviews

1033 CUSTOMER REVIEWS

Lori A.

Provided by Survey
StarStarStarStarStar

Excellent customer service. The manager was great!

Grant Finch

Provided by Google
StarStarStarStarStar

Jasmine Huang

Provided by Google
StarStarStarStarStar

J WV

Provided by Google
StarStarStarStarStar

This place is VERY clean and efficient. The staff is friendly and competant, the units are easy to access and I feel safe leaving my valuables at this location. I have a third floor unit and I am very satisfied with it. I thought it might be inconvenient having to use the elevator to access the unit, but it is not. The elevators are very large and located near the door. The inside of this building is very clean and climate controlled. It does not smell old or musty or dank. There are no signs of bugs or rodents. I normally would be hesitant to store things like clothing or bedding in a storage facility, but this place is very clean. Security is also a concern when storing things and this place has that covered! You must enter a passcode at three different places before accessing your storage unit. Once at the front gate, again at the door and again at the elevator. I highly reccomend this facility to anybody that is looking to store their stuff somewhere that is clean and secure.

Hassene Fadigha

Provided by Google
StarStarStarStarStar

Love this place! Been storing for years. Emilee is wonderful!

Maddie Angle

Provided by Google
StarStarStarStar

Very clean, and pretty secure! We only ran into problems when the elevator doors were open too long so they shut down. They sent someone to get things going, so we only had to wait for a bit!

Brittany S

Provided by Google
StarStarStarStarStar

I have thus far been extremely pleased with my experience at Stor-All on Palumbo Drive. I reserved my storage unit online (after searching all over Lexington, I was really excited to find a unit in the size I needed with one month free rent!) and received a call within a couple of hours from Jeremy at Stor-All detailing the leasing process and offering to set up an appt the next day for me to sign my lease. The next day, when I walked into the office (into which they are allowing one person at a time which I appreciated), Jeremy was very inviting and welcoming. He explained everything regarding the lease terms again in detail, quickly got my info into the computer, and sent me on my merry way with my unit and gate codes. My family and I are moving to a Lexington from 2.5 hours out of town, and renting a unit from Stor-All in Palumbo Drive has been one of the easiest, quickest aspects of the whole process. If I ever have to store personal belongings in the future, I am most certainly using this facility again!

Lindsay Wegner

Provided by Google
StarStarStar

Customer service efficiency could be improved, as I had to wait outside for another customer to finish at the front desk for ~45 minutes. This could have been avoided if they implemented a simple reservation system, especially because only one customer can be inside at a time. Also, the staff member was not wearing a mask for much of my time inside.

Jeannine S.

Provided by Survey
StarStarStarStarStar

Very easy and my contact person was very helpful!

Dai Swinney

Provided by Google
StarStarStarStar

Nice spacious units. Pleasant staff to work/communicate with. Prices aren't too bad. They don't require you to purchase renters insurance. And the gate/units are inaccessible after 9pm. I am an overall satisfied customer :)